When it comes to supporting your IT environment, one size does not fit all. Different parts of your network may require more coverage than others. Most businesses are looking for consistent service levels across multiple locations from a single provider. Our services include maintenance tasks that are delivered to pre-agreed service levels as well as activities that proactively solve IT issues to prevent incidents from occurring.

CLOUD & HOSTING

IT PROJECTS & SUPPORT

VOICE & PHONE SOLUTIONS

MANAGED SERVICES

WAN & INTERNET CONNECTIVITY

SYSTEMS MAINTENANCE

HARDWARE & SOFTWARE PROCUREMENT

BACKUP & DISASTER RECOVERY

Nothing Prevents Maintenance like preventative maintenance. You look after the business, we’ll look after the Technology

Business Care takes care of or all your routine maintenance tasks to optimise your environment and prevents IT systems distracting you from your day job, all delivered with no lock in contract

Business Care is an easy and affordable solution to deliver your business expert IT support customised to suit the specific needs of your business. Business Care is an onsite service, whilst we can deliver remote support for most tasks we believe there is no replacement for the personal touch, talking to you and your staff is fundamental to identifying areas for improvement and providing deskside support so we provide the onsite customer service from our engineers at no additional cost.

business-care

Maintenance is key to ensuring your business IT platforms are reliable and available, typical tasks include:

  • Server Resource optimisation
  • Microsoft Updates
  • Power protection
  • Firewall and virus updates
  • Monitoring of system backups
  • Mailbox maintenance
  • Disk defragmentation
  • Storage utilisation

USE OUR REMOTE SERVICES SUPPORT

Our helpdesk offers you immediate access to technical experts, because some problems just can’t wait. Our helpdesk operates as a first response centre — triage if you like — so you get a fast response from qualified engineers when you need it.

  • Fast response
  • Knowledgable support engineers
  • Prompt resolutions
  • Excellent communication
  • Friendly service