How to protect your personal data from Cyber-criminals

How to protect your personal data from Cyber-criminals

Many naïve computer users have woken up one morning to the dreadful realisation that some unscrupulous cyber-criminal has somehow gotten hold of their personal data. This can be as serious as a compromised credit card number, banking details or even ID number.

It can also occur in other forms such as a false Facebook identity, or annoying e-mail spam from India or China. Hackers and criminals from all over the world are constantly searching the Internet for sensitive personal data that can somehow be turned into profit for them and loss for you. It is essential that you protect your sensitive data. Here are some simple, smart ways to stay safe online.

Refresh Passwords

Cyber criminals are particularly skilled in making educated guesses about your passwords. They use personal details like your favourite colour, the last four digits of your credit card, your phone number, your children’s names and more, to gain access to your information. They use phishing to try to trick you into providing this information. Phishing occurs with fake login pages, spam e-mail links, and phone conversations that result in the unwitting person being duped to divulge their personal data.

You need to get into the habit of rotating your passwords every few months, and consider using clever but memorable new security questions that most people wouldn’t associate with you.

Two-step Authentication is Vital

This type of authentication is becoming more and more popular with online account services. If Google Drive or your bank offer this service, take them up on it. Even if hackers have learnt what your password is, they won’t be able to access your bank account or other account if they cannot provide the second password.  It might seem inconvenient to you to set this second step up, but it most certainly is worth it, considering it could keep your accounts safe.

Never Open ‘Suspect’ Attachments

Don’t fall prey to suspicious bank notifications and e-mails from untrustworthy sources. Your bank, for example, would never send you an e-mail with ‘undisclosed user’ in the section showing who the e-mail is addressed to. They would also not refer to you as ‘Dear XYZ Bank Account Holder’. Another way to verify if a link is bogus, is to hover over it without clicking on it. You’ll see that all fake links will have strange web addresses such as ‘’ and so on.

These are just a few of the many ways to stay safe online. If you would like assistance in securing your data and personal information, we would be very happy to be of service. Contact Russell Davis at RMD Technology, or e-mail



Managed IT Services: Why Prevention is Better than Cure

Managed IT Services: Why Prevention is Better than Cure

There is a saying that goes, ‘Prevention is better than cure’. This saying is particularly apt when one weighs up the advantages of Managed IT Services, vs. Reactive IT Services.

“What is the difference between the two?” you may be wondering. At the end of the day, the one will leave you biting your nails, hoping the IT specialists will be able to sort out your critical network issue, and the other will leave you content, knowing that all computer aspects within your business are in safe hands. Which outcome would you prefer? Read on!

‘Damage Control’ means ‘Out of Control’

Reactive IT Services quite literally refers to ‘damage control’. This is when you only call an IT specialist in when there’s a problem. For instance, if your server, desktops or other critical networking devices fail, you’re scrambling to find the number of someone who has the expertise to come and sort out your IT problem. Not only does this disrupt employees’ workflow, your client service could be hampered and unnecessary downtime translates to potential reduction in income.

Managed Support: the Key to Success

Managed IT Support is a proactive approach to IT support … one based on preventing problems rather than continually fixing them. It’s like taking your car in for its scheduled services, rather than ignoring that warning light and then having scraping brakes and unsafe shock absorbers to contend with.

A well-maintained, proactively serviced computer network will always run better. With proactive network monitoring, patch management and desktop optimisation performed by your IT Support Team on a regular basis, you will notice a huge difference in operations. Managed Support also ensures that you are able to focus on the running of your business, rather than the technology that runs your business, giving you peace of mind, 24/7, 365 days a year.

Choosing a  Managed IT Support Partner

Select a Managed IT Services Provide that offers a flat-fee billing model. This ensures cost-effective access to all enterprise-level support you may require. RMD Technology, for instance, manages all your vendor relationships, takes care of issues such as sluggish internet speeds, internet outages, printer repairs, website issues … you name it, RMD Technology takes care of it.

Would you like a FREE network evaluation by our expert technicians? We would be happy to assess your IT infrastructure and identify any performance bottlenecks in your system. Once we have assessed your network, you will receive a detailed report with our findings, as well as suggestions for optimising your system. If you would like this valuable input, please drop us a line or give us a call. We would be very happy to be of service. Contact Russell Davis at RMD Technologies on 082 716 9203, or e-mail